Returns Policy
Returns Policy
Return Window
We accept returns within 14 days of purchase. Items must be in original condition with tags attached.
Return Process
- Contact us to initiate a return
- We'll provide you with return instructions and a return authorization number
- Package the item securely and include the return authorization number
- Ship the item back to us using a trackable shipping method
Refunds
Once we receive and inspect your returned item, we'll process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the item was defective or we made an error.
Non-Returnable Items
The following items cannot be returned:
- Personalized or custom items
- Items damaged by misuse
- Items returned after 14 days
Exchanges
We're happy to exchange items for a different size or color, subject to availability. customer will pay postage for return and swap over of item.
Contact Us
For any questions about returns, please use the FAQ or contact our customer service team.